Device Reset Form

EC07 Means your device is stuck on a defunct account. To fix this, we simply have to clear the device in our system and it will then work.

Use the form below to send us the serial numbers of the devices on the account with the issue. We will clear the devices and then they will be able to function using the new credentials.

Subscriber already assigned? Or otherwise not working after checkout?

Visit the >Device-Reset-Form< and fill in the last 8 digits of your devices that aren't working. This will get you working again.

If you checked out with a 1 month subscription and your devices are stuck and not letting you change the login/password. Click the above yellow high-lighted link.